Why Upgrade Your Pronto Version?
Over the past three years, we’ve managed over 60 Pronto Xi upgrades, giving customers access to each software version’s latest features, connectors, and support. With the launch of Pronto Xi 760 last year, we are looking forward to the upcoming projects transitioning to the newest software.
But why upgrade your Pronto Xi software? What benefit is there in upgrading to the latest available version? To answer these questions, we’ve noted a few key considerations.
New and Improved Features
Each version of Pronto Xi released comes with an extensive list of new features and tweaks of existing functionality. As part of a pre-defined product roadmap, Pronto Software invests time into emerging areas to keep up with competitor offerings.
New functionality allows end users to take advantage of productivity gains, better visibility of work orders and maintenance, mobility and enhanced accessibility, and more detailed reporting.
Integration Capability
Over the past few years, several technology partners have joined Scope Systems and Pronto Software to offer value-added integrations. Customers on newer versions of Pronto Xi can integrate human resource management, AP automation, data warehousing, and lease accounting solutions.
This ability to integrate is the catalyst for many customers to upgrade their Pronto Xi system. They can take advantage of the latest innovations without compromising their existing system. In many cases, this agility allows for quick wins in implementing new functionality, saving both time and money overall.
Mobility
Applications need to continue meeting the ever-growing need for cross-platform functionality. The latest versions of Pronto Xi have significantly improved the responsiveness of the user interface, ensuring a more seamless experience.
This added flexibility allows businesses or operations with field services, maintenance, or technical workers to input activities performed straight into the system from the job site.
Supportability & Risk Mitigation
While Pronto Xi is a well-supported ERP system, newer versions offer an overall better support experience. For instance, issues requiring frequent support in older versions are more likely to be addressed in newer releases. This minimises reliance on support and increases overall productivity.
Older versions eventually become unsupported purely due to age, which may produce an element of risk, particularly for organisations that outsource their Pronto Xi support. Ask any healthy business about its highest priorities. Risk management will usually appear at the top.
Consulting Support
In all likelihood, if you’re considering a Pronto Xi upgrade, you’ve already been serviced by your Pronto Xi supplier for several years. If you feel that your supplier has delivered excellent support, you have the benefit of familiarity and the peace of mind of knowing that your project will be handled with the same level of care.
At Scope Systems, Pronto Xi upgrades are managed with an 8-step process framework:
By following an established formula, customers are assured of successful outcomes for all aspects of the upgrade process.
User Satisfaction
User Satisfaction may not be one of the highest priorities from a business perspective, it’s still important to consider. Old versions of Pronto Xi may meet the functional requirements for end users, but there may be significant improvements in terms of processes or time savings, which are only accessible in the newest versions. For example, the introduction of Cognos reporting to Pronto Xi allowed reports to be generated on demand.
End users who find that they are hindered in their productivity will likely have diminished job satisfaction, which can lead to other concerns such as staff turnover or poor company culture.
Part of any successful Pronto Xi upgrade is the delivery of end-user training. This ensures that users are not only comfortable with the system, but are also guided to maximise their interactions and transactions with it.
The Bottom Line
Ultimately, an ERP’s function is to provide you with the capabilities necessary to run your organisation. By upgrading to a new version of Pronto Xi, you are investing in the stability, versatility and growth potential of your business. The when and why to upgrade comes down to your specific requirements, and should be carefully considered.
As a Pronto Xi reseller for over 30 years, we’ve developed an upgrade approach that places priority on customer success. We journey with each and every customer through the entire project, making sure the desired outcomes are achieved.
